Privacy Policy
Your privacy matters to us. This policy explains how Milestep collects, uses, and protects your information while you move through your journey.
Last updated: January 20th, 2026
Milestep (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Milestep website and mobile application (the “Service”).
By using Milestep, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to help personalize your experience and improve our Service.
a. Information You Provide
- Name
- Email address
- Account login details
- Goals and preferences you enter into the app
b. Automatically Collected Information
- Device type and operating system
- App usage data (features used, time spent, progress)
- IP address and general location (city/state level)
c. Fitness & Activity Data (Optional)
If you choose to connect fitness features or devices, we may collect:
- Activity data (steps, workouts, movement)
- Sleep and recovery data
- Other health-related metrics you choose to share
You are always in control of what data you connect or disconnect.
2. How We Use Your Information
We use your information to:
- Personalize your journey and recommendations
- Track progress and unlock levels
- Improve app features and performance
- Communicate updates, support messages, or important notices
- Maintain security and prevent misuse
We do not sell your personal data.
3. AI & Automated Insights
Milestep uses AI-powered systems to provide suggestions and guidance based on your activity and progress. These insights are designed to support motivation and consistency and are not medical advice.
4. Sharing Your Information
We may share limited information only when necessary:
- With trusted service providers (hosting, analytics, email services)
- To comply with legal requirements
- To protect the safety, rights, or property of Milestep or its users
All partners are required to keep your information secure.
5. Data Security
We use industry-standard security measures to protect your data, including:
- Encrypted storage
- Secure servers
- Restricted internal access
While no system is 100% secure, we take reasonable steps to protect your information.
6. Your Choices & Rights
You can:
- Update or delete your account information
- Disconnect fitness integrations at any time
- Request access to or deletion of your data
To make a request, contact us at: admin@milestep.co
7. Cookies & Analytics
We may use cookies and analytics tools to:
- Understand how users interact with our website
- Improve performance and usability
You can control cookies through your browser settings.
8. Children’s Privacy
Milestep is not intended for children under the age of 13.We do not knowingly collect personal information from children.
9. Third-Party Links
Milestep may contain links to third-party websites or services.We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will update the “Last updated” date at the top of this page.
Continued use of Milestep means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: admin@milestep.co
Company Name: Milestep LLC
Location: Columbus, OH, United States of America